Privacy PolicyTHE TAG
Last updated: 29/08/2025
1. Data controller
THE TAG FRANCE
6 bis avenue Dumont
93600 Aulnay-sous-Bois – France
contact@thetagpoint.com
2. Data collected
- Identification data: last name, first name, email, phone, account identifier.
- Order and service data: order history, preferences, reviews, interactions with staff.
- Technical and connection data: IP address, device, OS, advertising identifier, language, time zone.
- Location data: approximate or precise, only if the user allows it.
- Payment data: processed by our secure providers (THE TAG does not store your bank details).
- Any sensitive data: allergies or dietary preferences, if the user voluntarily provides them.
3. Purposes of processing
Your data is used to:
- Provide and improve our services (ordering, server call, bill, communication with the restaurant).
- Ensure security and prevent fraud.
- Personalize the user experience (recommendations, promotions).
- Provide customer support.
- Produce anonymized statistics to improve our services.
- Comply with our legal obligations (invoicing, security, GDPR).
4. Data sharing
We never resell your data. It may only be shared with:
- Partner restaurants (management of orders and requests).
- Technical providers (hosting, payment, security).
- Legal authorities if required by law.
6. Retention period
- Account-related data: as long as the account is active.
- Order data: 5 years (legal obligation).
- Technical data (logs): 12 months.
- Marketing data: deleted on request.
7. Data security
We apply advanced security measures:
- Encryption (SSL/TLS, AES-256).
- Access restricted to authorized personnel.
- Regular backups.
- Security audits and updates.
8. User rights
In accordance with the GDPR, you have:
- Right of access, rectification, erasure.
- Right to object or restrict processing.
- Right to data portability.
contact@thetagpoint.com
5. International transfers
If data is transferred outside the EU (cloud hosting, providers), we only use GDPR-compliant solutions with contractual guarantees.
9. Apple & Google specific use
Apple and Google may collect certain technical data (statistics, crash reports, advertising identifiers). THE TAG is not responsible for this processing.
10. Cookies and trackers
Our site and our app may use cookies or similar technologies to improve the user experience, analyze performance or deliver personalized content. You can manage your preferences via your browser or in the app settings.
11. Marketing notifications
With your consent, you may receive push notifications or promotional emails. You can withdraw this consent at any time from the app settings or via the unsubscribe link.
12. Changes
Any update to this policy will be published with a new date.
13. Contact
THE TAG FRANCE
6 bis avenue Dumont
93600 Aulnay-sous-Bois – France
contact@thetagpoint.com